Good Password Practices

Use Strong Passphrases

Choose long, memorable passphrases instead of short, complex passwords. These are easier to remember and significantly harder to crack.

Examples:

• Weak: Tr0ub4dor&3 — cracked in days

• Strong: correcthorsebatterystaple — estimated hundreds of years to crack

Good passphrases:

• Are at least 12–16 characters

• Combine unrelated words

• Avoid predictable substitutions (such as using @ for a)

What Not To Use

Avoid these entirely:

• Your username or email

• Common passwords (1234, password, admin, guest)

• Personal information (birthdates, phone numbers, family names)

• Single dictionary words without added complexity

Protect Admin Accounts

Admin profiles have elevated abilities such as adding users, adjusting permissions, or generating sensitive reports. Use them sparingly, store credentials securely, and limit access to essential staff only.

Review Access Regularly

• Update or disable accounts when staff change roles or leave

• Provide basic training on safe password practices — most breaches stem from human error

• Confirm that users only have the access they need for their role

Forgotten Passwords

If you forget your password:

1. On the LotWorks Account sign-in page, enter your email and select Trouble Signing In?

2. Open the password reset link sent to your verified email and follow the on-screen steps.

Note: Your Land Developer and the LotWorks Support Team cannot see or reset your password.

Related Articles

• Creating Your LotWorks Account - How to register, verify your email, and get started

• Troubleshooting LotWorks Account - Fix common sign-in and dashboard-access issues

• Passwordless Login: Coming Soon! - An overview of the upcoming magic-link authentication system