User profiles are your individual roles within LotWorks, and contain your main contact details along with information about your access permissions.
You can have many user profiles, each with different details, all under a single LotWorks Account. To update your profile details click on the user profile icon (top right) when logged in.
Please contact your land developer to change your email address.
Builders can control the basic details of their user profiles:
- First Name and Last Name,
- User Name and Nick name,
Previously User Name was an important part of the login process. These fields are now simply used as a short-form reference to the type of account and related permissions (ex. GreenridgeShowhome).
- Phone Number, and
- If you want to receive notifications (Yes/No).
Public Sales Overrides
If you're assigned as a Public Sales Contact, your information will be displayed on website maps and other related services for potential home buyers to contact you for more information.
To avoid having your personal email address and phone number visible to the public, LotWorks includes two fields as overrides for these:
- Public Sales Phone Override
- Public Sales Email Override
These optional fields can be used to hide your personal email/phone while displaying general office or community contact information.
If you don't see your builder contact information on a lot that you own, please contact your land developer, and they will be able to assign you.